Innovations & Standards: Conflict or Convergence

December 17th 2020 at 6.00 pm CET

Innovations & Standards: Conflict or Convergence?

Dr. Claudia Mika
Founder and CEO of Temos International Healthcare Accreditation

Daniel C. Shaw
Ambassador for the Global Clinic Rating

Accreditation in healthcare, which should include regular onsite inspections plays a crucial role in maintaining quality, patient safety and experience, outcomes, and much more.

When the pandemic reached us earlier this year, it forced Temos to overcome the first shock, face the challenge, and react. The standard procedures that had worked for more than ten years had to be revisited. In this case,” innovation” was needed where “standardization” is a keyword.

After consulting key stakeholders, it was decided to postpone all scheduled in-person onsite assessments to prevent risks for the assessors and the healthcare providers. At the same time, it was clear that this must not have any negative consequences for the organizations’ accreditation cycle. Flexible planning for accreditation programs became the new “standard” to develop COVID-19 safe hospital and clinic environments.

Looking past our immediate concerns for the Temos business model, in May, we published and made available free of charge, a set of 60 COVID-19 mitigation standards. Since these were launched, they have been downloaded by more than 170 organizations from 40 countries on six continents and has been updated to version 3.0.

The Future Of Patient Choice

Google is betting that the future of healthcare is going to be structured data and AI. Along with Apple, Amazon and their Asian equivalents, these companies are applying AI to disease detection, new data infrastructure, and potentially insurance. In this months EPIC webinar, Daniel Coulton Shaw explores how the standards of healthcare provided and the choices of the patient are exponentially expanding.

“If AI can shape healthcare and patient choice, it has to work through the regulations of healthcare … In fact, I see that as one of the biggest areas where the focus of Google will play out for the next 10 – 20 years.” — Sundar Pichai, CEO of Google

About the speakers

Dr. Claudia Mika is the Founder and CEO of Temos International Healthcare Accreditation, a German-based international accreditation body. Dr. Mika has been advising different associations and governmental institutions regarding quality related topics, patient experience and international patient management. She is the Vice Chairwoman of the Diplomatic Council Healthcare Forum, supported the 2018 Dubai Health Authority (DHA) Medical Tourism Conference as a member of the Scientific Board and has been a judge for the IMTJ Awards since 2013. In 2017, Dr. Mika was awarded the Dr. Sanjiv Malik Lifetime Award for her significant contribution to the development of the medical travel sector. In 2020, Dr. Mika developed together with her expert team a set of standards to help healthcare organizations worldwide to minimize the risk of COVID-19 transmission in healthcare settings.

Anyone who knows Daniel Coulton Shaw will tell you that he is an enthusiastic storyteller full of practical ideas that will set your head spinning. His entertaining presentations are largely inspired by the successes and failures from 152 forward-thinking international private medical organizations, health clusters, hospitals, clinics and practices across 26 countries worldwide of multiple specialties. Daniel works closely with this portfolio of leading private clinics, improving the way that these clinics & hospitals reach, book, and engage patients to increase their reputation & results. The patient innovation trends Daniel shares are always supported with insightful data & facts gained through the past 4 years as the ambassador for the GCR the Global Clinic Rating, an award-winning initiative co-founded by an employee of Google to enable both patients & healthcare professionals to compare the apparent quality of almost half a million private clinics & hospitals worldwide. Daniel loves to put theory into practice in the day-to-day running of a successful international dental clinic for English-speaking patients in central Europe that he co-founded back in 2007.